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AI in The Newsroom: 53% of U.S. Readers Say They’re Uncomfortable, but The Industry Isn’t Listening
Last Updated on March 30, 2026 by Monica Ebunoluwa
Last Updated on March 30, 2026 by Monica Ebunoluwa

 

Does it suffice to say we are now in an era where AI does the writing and presentation of news stories in traditional media?

 

While this raises questions about credibility, reliability, and originality, trends suggest that more newsrooms are relying on AI, and their audience appears undeterred. 

 

TL;DR 

 

  • Approximately 19% and 15% of global readers in the U.S. and Europe, respectively, are comfortable with news produced mainly by AI.
  • The smartphone dominated attention as a news source over other devices and sources.

The data used in this story is based on the Reuters Digital News Report 2025. Approximately 100,000 people were surveyed worldwide. 

 

Satisfaction with AI-created News in the U.S. vs Europe

 

Based on the report, the table below shows the proportion of people in America versus Europe who say they are comfortable with news being produced mainly by AI with human oversight: 

 

wdt_ID wdt_created_by wdt_created_at wdt_last_edited_by wdt_last_edited_at Region Comfortable (%) Neither/Nor (%) Don’t Know (%) Uncomfortable (%)
1 Monica Ebunoluwa 23/03/2026 11:21 AM Monica Ebunoluwa 23/03/2026 11:21 AM USA 19 21 7 53
2 Monica Ebunoluwa 23/03/2026 11:21 AM Monica Ebunoluwa 23/03/2026 11:21 AM Europe 15 29 10 46

From page 29 of the report

 

Over the past year, more journalists have begun using generative AI in their daily work (for research, transcriptions, headline ideas, summaries, and other support tasks). 

 

Some outlets have taken it a step further by allowing AI to write stories automatically.

 

At Reach in the UK, an AI tool called Gutenbot helps rewrite articles for various websites. Meanwhile, the German tabloid Express.de has published many AI-written stories, accounting for approximately 11% of articles.

 

Traditional vs. Social Media Channels for News

 

If AI is changing how news is created, audience behaviour is changing where it’s consumed. 

 

Below is a table showing the proportions who say each is the first way they come across the news in the morning (in 2025) in the UK and the USA.

 

People were asked. “What is the FIRST way you typically come across news in the morning?”

 

The result is based on a total sample in each country (2000).

 

wdt_ID wdt_created_by wdt_created_at wdt_last_edited_by wdt_last_edited_at Sources UK audience (%) USA audience (%)
1 Monica Ebunoluwa 23/03/2026 11:25 AM Monica Ebunoluwa 23/03/2026 11:25 AM TV 20 28
2 Monica Ebunoluwa 23/03/2026 11:25 AM Monica Ebunoluwa 23/03/2026 11:25 AM Radio 18 6
3 Monica Ebunoluwa 23/03/2026 11:25 AM Monica Ebunoluwa 23/03/2026 11:25 AM Smartphone 37 39
4 Monica Ebunoluwa 23/03/2026 11:25 AM Monica Ebunoluwa 23/03/2026 11:25 AM Computer 7 10
5 Monica Ebunoluwa 23/03/2026 11:25 AM Monica Ebunoluwa 23/03/2026 11:25 AM Newspaper 2 1

From page 31 of the report

 

And this is not just in 2025. The report even stated that “over the last decade, the smartphone has stolen attention from other devices and sources.”

 

ELI5

 

Newsrooms are trying out robot helpers that can write and suggest news stories. Most people in the U.S. and Europe are okay with humans staying in charge, but not with robots leading on their own. Journalists utilise tools like ChatGPT and Google Gemini to work more efficiently. 

Last Updated on March 30, 2026 by Monica Ebunoluwa

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